"CMI has always been a background pillar to me. It’s enabled me to keep a handle on the civilian sector . . . There is a difference between leadership and management. CMI helps recognise the differences between the two."
As a 21-year-old officer fresh out of Sandhurst, resettlement was the last thing on Edward Osborne’s mind, but his proactive approach to self-development meant that when it came around, he wasn't just ready – he was qualified.
Now Head of Customer Delivery at John Lewis, he’s fully, successfully transitioned to civilian life after retiring from the army as a major – and thanks to the help of Chartered Manager in quantifying the skills he developed in the forces, his new career is primed to flourish.