Article: Mars Stopped Using Team-building, and Collaboration Improved Wednesday 26 September 2018 Share Share to LinkedIn Share to Facebook Share via email Team-building does not improve productivity, according to seven years of research at mars Team-building initiatives may not improve collaboration or productivity, according to some surprising research conducted at food and pet care giant, Mars. Mars has been officially looking to boost efficiency since 2011, when researchers began to interview 125 of its global teams. And now Carlos Valdes-Dapena, founder of Corporate Collaboration Resources, who was involved in the process – has reflected upon the findings. His conclusion? It’s better to focus on the motivation of employees as individuals and let them explain how best to work together, than engage in costly team-building exercises. Team-building Has No Effect On Productivity Like many organisations, Mars has traditionally sent managers to enjoy various experiences in pursuit of team harmony. They included stays at off-site retreats complete with orchestras. And while these events may have appeared to create temporary emotional bonds, Valdes-Dapena admitted in a recent interview that: “It did nothing to change how that group of leaders worked.” Through its discussions with employees, Mars learned that individuals weren’t collaborating because they were excelling at managing their own tasks. “Collaboration was perceived as messy. It diluted accountability and offered few tangible rewards,” Valdes-Dapena said. So for each task, Mars asked all teams to answer two questions: why collaboration was important to results; and what was needed to achieve collaboration. This exercise proved valuable: Mars Petcare China experienced growth of 33% in the following year when managers continued to ask themselves these two questions. The questions were effective because they put a framework for teamwork in place. Business Needs A Productivity Boost More efficient ways of working are increasingly demanded by business, not least in the UK where productivity lags behind its G7 competitors by 18%. CMI believes that management and leadership skills can play a pivotal role in closing the productivity gap, as outlined in the Management Manifesto. Like this article? Why not share it. Share to LinkedIn Share to Facebook Share via email Topic: Consultancy Why getting ahead of the game pays dividends as a management consultant Zarina Naqvi CMC ChMC FIC has spent her career transforming businesses, and always manages to stay ahead of the curve Read article Article Topic: CMI President’s Dinner: toasting trailblazers and transformation This year’s CMI President’s Dinner was another celebration of “the very best of modern, inclusive and effective leadership” Read article Article Topic: Menopause How to create (and sustain) a menopause-friendly workplace How can managers offer better support to menopausal employees? It starts with a culture change… Read article Article Topic: “Everybody has a degree of leadership in them”: the Chartered Fellow tasked with keeping our MPs safe Head of the Members of Parliament Security Service, Jo Oakley CMgr FCMI leads a team whose job is to ensure the safety of MPs Read article Article Article Our extensive range of articles are designed to keep you in the loop with all the latest management and leadership best practice, research and news. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.