Three Proven Techniques for Managing Difficult ConversationsThursday 30 July 2015
The latest research from CMI has found that British managers are often ill-prepared for dealing with difficult conversations in the workplace due to a lack of training and appropriate experience.
Insights spoke to Martin Leuw, chairman of Incube8it and Clearswift and non-executive chairman of Leathwaite, to get his top tips for managing difficult conversations in the workplace.
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