Before Covid, I set myself a New Year’s resolution – to meet a Gen Z entrepreneur every day for a year – as primary research for my book about the future of business, Born Digital: The Story of a Distracted Generation.
When I started, I had the idea that pretty much everything I had experienced and grown up thinking was the norm in business was somehow different for Gen Z. I had heard allegations of a ‘snowflake generation’ and criticism of ‘woke trends’.
But what I found was quite different – and much more positive and exciting.
Little did I realise how this generation is going to revolutionise the business world. I was bowled over by their insights, energy, passion and hunger. These ‘Zoomers’ are currently coming of age and starting to enter the workforce – and will soon become the largest cohort of consumers.
My research revealed some of the drastic differences that businesses must understand if they want to attract this generation both as future employees and consumers.
This is what you need to know.
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