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Socio-Economic Background
What is Socio-Economic background and what role does it play in the workplace?
Find out moreSexual Orientation and Gender Identity
Practical steps leaders can take to create fair, LGBTQ+ inclusive workplaces.
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What barriers do disabled people face to success in work, and how inclusive workplaces can help overcome it.
Take a lookGender Equity
How can we address gender imbalance and empower fair opportunities for all.
Take a lookFlexible working
If implemented well, it can boost the attraction, retention, progression, and well-being of people.
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Explore the knowledge and insights hub using the dropdown menus below to filter resources by content type, and/or the topic or theme. Know exactly what you’re looking for? Use the search bar to find resources containing keywords.
The power of delegation (and why it’s so hard to hand over)
Learn how to delegate tasks to your team effectively in this delegation deep dive
Ethical dilemmas: How do I distinguish right from wrong – and act accordingly? Advice from the experts
All managers and leaders will face ethical dilemmas in their work. Here, three managers share their top tips
Emergency healthcare in crisis: how managers can help services back to their feet
The ongoing decline of the UK’s emergency healthcare provision may leave its managers feeling powerless – here’s how to help
How to build a business that’s smarter than you: lessons from five transformative leaders
Truly great leaders don’t try to do it all alone. Here’s how five leaders transformed their organisations…
“You can never tell what’s around the corner”: Here’s how to nail succession planning
Recruiting a successor is no easy task — who should take over, and when? Here’s how to navigate this process successfully…
Wellbeing: How to help your team attain it — and maintain it
Wellbeing at work is a manager’s responsibility – here’s a set of daily practices you can encourage your team to try in 2024
The seven behaviours you need to succeed as a management consultant in 2024
ChMC of the Year David Orr, and Highly Commended Georgina Letts, share their tips for consulting success in the year ahead
Unleash your entrepreneurial spirit: 8 leadership secrets from an acclaimed company founder
Richard Harpin CMgr CCMI, founder and chairman of HomeServe, shares his eight secrets for business success
Collective coaching: Transforming leadership – together
Collective coaching encourages attendees to learn from each others’ experiences – and tackles tricky workplace problems
7 things working with animals taught me about managing people
Can we learn anything from animals? A CMgr vet shares what our furry friends have taught her about managing people
How to help clients become more customer-centric
Customer-centric businesses grow up to nine times faster than other organisations. Here’s what customer-centricity means for
Why is everyone so busy, and what can managers do about it?
Post-pandemic ‘busy-ness’ can be a serious problem. Here’s how to stop your team being overloaded, overwhelmed and over it
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