Resource: Recruit for attitude and social skills Monday 14 November 2016 Share Share to LinkedIn Share to Facebook Share via email Interactions with hotel customers have transitioned from a reverential relationship to something more equal. Now they recruit for an ability to connect with people. Watch the video at ManagementDirect (login required) Read the full story: http://mde.managers.org.uk/cmie/svideoplayback.aspx?id=81246&Digest=+Z4kxNi3kroEM2po/+LBtA Like this article? Why not share it. Share to LinkedIn Share to Facebook Share via email You might also like these posts on this topic: Topic: Equality and Diversity Flexible Working and the Future of Work: managing employees since Covid-19 A joint research report the impact that the Covid-19 pandemic has had on flexible working. Read article Resource Topic: Equality and Diversity Cranfield: Part-time Working After the Pandemic: the impact of the flexible furlough scheme A report on part-time working after the pandemic and the impact of the flexible furlough Scheme. Read article Resource Topic: Equality and Diversity Tackling Sexual Harassment in the Workplace Report The Fawcett Society has published a report on how to tackle sexual harassment in the workplace. Read the report here. Read article Resource Topic: Equality and Diversity Bridging the Gender Pay Gap – Research Recommendations Read King’s College London’s report which provides recommendations to improve gender pay gap reporting legislation. Read article Resource Browse all posts Don’t miss out - get notified of new content Sign-up to become a Friend of CMI to recieve our free newsletter for a regular round-up of our latest insight and guidance. CMI members always see more. For the widest selection of content, including CPD tools and multimedia resources, check out how to get involved with CMI membership. Newsletter More ways to get involved Resource The information on this page is designed to help you to develop ever more compelling business proposals and presentations. Take a look at our selection of tools which could help support you. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.