Resource:

Recruit for attitude and social skills

Monday 14 November 2016

Interactions with hotel customers have transitioned from a reverential relationship to something more equal. Now they recruit for an ability to connect with people.

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Read the full story: http://mde.managers.org.uk/cmie/svideoplayback.aspx?id=81246&Digest=+Z4kxNi3kroEM2po/+LBtA

 

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