Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2322 entries found
Topic: Crisis Management

Learning from the NHS: Why we should adopt reflective practices

Two Chartered Managers look at one of the management techniques helping the NHS continue to be a well-oiled organisation

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Topic: Employment Landscape

Businesses and Brexit Preparedness: CMI Response

Recent CMI Survey informs response to BEIS Select Committee call for evidence.

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Topic: Flexibility

Inside Netflix’s No Rules Rules Culture

Have you ever wondered how Netflix was able to grow so phenomenally? Its founders give the inside scoop

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Topic: Difficult Conversations

Did difficult conversations just get easier?

For consultants, it can be difficult to tell a client the true extent of their problems.

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Topic: Crisis Management

The view from Asia: how Covid-19 is reshaping management

From personal resilience to digital transformation, four CMI leaders share insights about Covid-inspired change

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Topic: Equality and Diversity

The Crystal Lecture 2020

Learn the core concepts of the IS0 20700 standard and how you can readily incorporate the benefits into your practice.

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Topic: Personal Development

CMI Women Blueprint for Balance: Creating an Ambitious Personal Development Plan

Looking for, or want to share resources to support women in their career, or help organisations tackle their gender diversity

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Topic: Gender

Being Bold for a Better Future

Celebrating 50 years of #CMIWomen. 👏

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Topic: Crisis Management

Managing a Marathon Crisis: What can we learn?

CMI’s Management Transformed study provides vital insights for managers beyond the Covid-19 crisis

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Topic: Governance

How to be the kind of leader people trust

Exercising ‘informal power’ is the way to get things done, but trust is hard to acquire and easy to lose

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Topic: Governance

Long Read: Let employees decide – you’ll thank them for it

Some think giving employees more decision-making power leads to chaos and conflict – I believe it invigorates them

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Topic: Flexibility

When Microsoft changed its leadership culture

The fascinating transition from Steve Ballmer’s high-octane leadership style to Satya Nadella’s partnership-cent

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

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Our research is helping managers understand what they can do to improve performance and productivity.

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Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.