Blog:

The “massive shock” of being named Chartered Manager of the Year

Written by Dave Waller Monday 15 April 2024
When work life began to undermine her health, Jen Baines looked to boost her management capability with the CMgr standard – and literally reaped the rewards
Jennifer Baines CMgr MCMI

“I was worried about my staff 24/7 and the stress meant my MS (multiple sclerosis) accelerated quickly. My doctor said if I carried on like that, I’d die. I realised I had to be able to protect myself as well as my staff.”

Jen Baines CMgr MCMI may have spent seven years at the National Crime Agency (NCA), but when it came to examining evidence of her a life-or-death issue later in her own career, it took her a long time to join the dots. Eventually doing so would yield one of the biggest lessons of her 22-year career.

 

Jen has MS. After the NCA, she spent four years managing the modern slavery team at a smaller law enforcement organisation, and failed to spot that her work environment was making her condition worse. 

“It was completely overwhelming my life,” she says. “We were dealing with really high-level potential threat-to-life issues and cases in the field of modern slavery. At one point, my team was only 40% of the size it should’ve been. Policies weren’t being followed up.” 

Part of Jen’s response was to embark on the path to becoming Chartered to bolster her management skills.

Read on: how a CMI award boosted this Chartered Manager’s self-belief

Login

If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article.

Confirm your registration

Login below to confirm your details and access this article.

Forget?

Please confirm that you want to switch off the "Sign in with email" remember me feature.

Register for Free Access

Not yet a Member, Subscriber or Friend? Register as a CMI Friend for free, and get access to this and many other exclusive resources, as well as weekly updates straight to your inbox.

You have successfully registered

As a CMI Friend, you now have access to whole range of CMI Friendship benefits.

Please login to the left to confirm your registration and access the article.