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Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.
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Good listening isn’t just about understanding what’s being said… and that’s the trap most of us fall into
This Chartered Manager tells us how their military history helped inform their immediate decisions during the crisis
Leaders who have energy and passion transfer these to their followers. So, do you have the right energy for your role?
Many people working routinely at home. Rota systems. Half-in, half-out. The new ‘mixed economy’ presents many new challenges.
Remote working can make it challenging to gauge your team’s energy – but here’s a handy checklist to reinvigorate them
Work is still underpinned by unspoken codes. We can’t truly tackle inequalities in our workforce without challenging them
It can be hard to critically assess yourself and your way of working, but this handy list will help you to stay on track.
Managers can’t do everything but increasingly people find it difficult to allocate key tasks to staff effectively.
At the start of 2020, flexible working was something you had to ask permission for. But overnight, it became a necessity
Liz White from the British Library discusses the milestones of their LGBTQ+ network
Expert tips on how to develop your personal resilience, improve your wellbeing, working relationships and performance.
A practical guide on workplace inclusion.
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