Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2273 entries found
Topic: Communication

How to write the perfect professional email

It’s not just about grammar: you need to adapt the way you write to your audience and know how to best deliver bad news

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Topic: Communication

How to avoid communication breakdown in a distributed team

Post-pandemic, managers need to concentrate more than ever on keeping lines of communication open

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Topic: Communication

Are Gen Z really under-equipped for the workplace?

Has the pandemic adversely affected Gen Z’s ability to communicate? The CMI community share their thoughts

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Topic: Difficult Conversations

Five things to consider when giving feedback to sensitive staff

If a team member struggles with receiving constructive criticism, your feedback requires a careful approach

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Topic: Difficult Conversations

Five strategies to make difficult workplace conversations easier

Difficult conversations are tricky, but you can’t avoid them. Embracing vulnerability and strategising well will help

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Topic: Change Management

How effective communication led to Tyler Grange’s four-day week triumph

For consultancy Tyler Grange, transitioning to a four-day week would have been impossible without stellar communication

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Topic: Difficult Conversations

Dealing with Difficult Conversations Remotely

Learn how to resolve work conflict in a composed manner and move forward from any disagreements.

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Topic: Communication

How to stop yourself overcommunicating as a manager?

“Repetition is the key, but not being irritatingly boring in the way that you go about it,” says Lord Mark Price CMgr CCMI

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Topic: Communication

Infographic: Understanding communication styles

Fine tuning your communication methods is a vital management skill

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Topic: Change Management

“Organisations need to prepare for a new type of cyber crime”

AI, geopolitics, supply chains: the evolving risks to be aware of in order to combat the latest cyber security threats

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Topic:

Seven power skills business consultants need to work successfully alongside AI

Learn how to dial up your superpowers, craft the perfect client engagement strategy and chart a path to success

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Topic: Neurodiversity

How can you support a neurodivergent employee who finds communication difficult?

A lot of highly capable, neurodivergent people communicate and approach work differently. This is how you can support them

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

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Our research is helping managers understand what they can do to improve performance and productivity.

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Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.