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Operations Managers will be responsible for leading and managing their operational function which includes accountability for developing team members, managing projects, planning, and reviewing workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Operations Managers are found in small, medium, large, and multinational organisations in private, public and third sectors across all areas of the economy.
The Level 5 Operations Manager Apprenticeship delivers a professional pathway for future development with eligibility for Foundation Chartered Manager (fCMgr) or Chartered Manager (CMgr) status.
Area manager, Department manager, General manager, Operations manager, Regional manager, Specialist managers.
This apprenticeship standard has been allocated a maximum funding cap of £9,000.
The qualification specification, standard and assessment plan for this apprenticeship was updated as of 25th September 2024. The current version (1.4) is Operations Manager, while the previous version (1.2) was Operations or Departmental Manager. Documentation for both can be found below - however, please ensure you are referring to the relevant document for your apprenticeship.
The Operations Manager Apprenticeship is an exciting work-based route towards developing key skills in Operational Management. It includes work-based learning, which means that the apprentice is in paid employment for the duration of their apprenticeship and receives on the job training.
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We are the only professional body able to award Chartered Manager Status. On completion of your apprenticeship, you will be eligible to apply for for Chartered Manager (CMgr MCMI) or Chartered Fellow (CMgr FCMI) status
A support package can be offered alongside apprenticeships giving unlimited access to online resources mapped to the apprenticeship journey, as well as in person support for the apprentices, access to the CMI community and mentoring during their apprenticeship
The apprenticeship delivers a professional pathway and the ongoing development of knowledge, skills and behaviours required by employers
Digital support is available, with content and practical resources mapped to the apprenticeship standard
To be able to deliver an apprenticeship a provider must be registered on the apprenticeship provider and assessment register (APAR).
All apprenticeships are required to have an end-point assessment that is carried out by an independent body. Apprentices must pass the end-point assessment in order to achieve their apprenticeship and receive their certificate.
The end point assessment for the Operational Manager involves two assessment methods: Professional discussion underpinned by a portfolio of evidence and a Written project report with presentation and questions.
The Institute for Apprenticeships and Technical Education (IfATE) regulates the quality of apprenticeships. The IfATE’s role is also to advise on setting funding caps, and approve apprenticeship standards and assessment plans.
Yes – apprentices that successfully complete all parts of the Apprenticeship will receive a full apprenticeship certificate. This will be in addition to any qualifications that are taken as part of the apprenticeship.
Management apprentices are changing the face of management and leadership across the UK. Creating conscious, confident leaders ready to take on any professional challenge. Meet our management apprentices and see what they had to say.
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The advantages of doing an apprenticeship while you are on the job is that you can apply everything you are learning and put it into practice straight away.
Designed for aspiring, supervisory or first-line managers, the Level 3 apprenticeship offers practical knowledge and skills from team leading to project and resource management.
For middle and senior managers, the CMDA offers the triple guarantee of a quality degree, on-the-job experience and a professional pathway for future development.
For strategic leaders with senior management responsibility, the SLA develops the strategic leadership skills of those responsible for the overall performance and long-term sustainability of their organisations.
Find a training provider near you to get started on your apprenticeship journey today
