Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

CMI Awards of Excellence 2024

Nominations now open

Could you be the next Award Winner?

Celebrate your achievements in Management and Leadership

Find out how

Browse or search all Knowledge and Insight Posts

Filter by the type of content you want, the topic you are looking for or search using key words

Content Type

Topic / Theme

1934 entries found
Topic: Difficult Conversations

Difficult Conversations: How 18,000 British Workers Rate Their Skills

CMI researched how UK managers and employees handle difficult conversations. 18,000 took part, here are the results

Read article
Topic: Productivity

How To Make The Most Of CSR In Your Business

Professional manager talked to CSR expert Charlotte West to find out how organisations can implement a successful corporate

Read article
Topic: Productivity

How Google Manages Its People

Article: How Google Manages Its People Share Share to Twitter Share to Facebook Share to LinkedIn Share via email The

Read article
Topic: Productivity

High Five: the best examples of intrapreneurship in action

What does Sony’s playstation have in common with Facebook’s ‘like’ button? You may be surprised…

Read article
Topic: Productivity

Intrapreneurship: the Future for Organisations

Can in-house entrepreneurial thinking motivate employees in large companies and public-sector organisations?

Read article
Topic: Equality and Diversity

How to Spot Racism in the Workplace

Following the terrible stabbing of supply teacher Vincent Uzomah, we examine how managers can spot the signs of racism and

Read article
Topic: Employability

Liar liar: how to spot those interview fibs

How much deception is there in the traditional selection process?
How much impression management is there?

Read article
Topic: Personal Development

Are We Seeing the End of Appraisals?

Accenture Has Officially Joined the Likes of Microsoft and Gap in Ditching the “Bell Curve” Process of Rating Its Employees.

Read article
Topic: Personal Development

Adapting your management skills to suit different roles

Major Oli Morgan has managed in a wealth of different environments. He exclusively tells insights how he adapts his methods.

Read article
Topic: Difficult Conversations

Three Proven Techniques for Managing Difficult Conversations

Research Shows That Brits Are Not Used To Dealing With Difficult Conversations

Read article
Topic: Difficult Conversations

The best strategies for difficult workplace conversations

CMI’s own Petra Wilton says managers need to remember to T.A.L.K. when approaching that worrying difficult conversation

Read article
Topic: Employability

Employers need older workers to fill skills gap

Ageing population and a decline in the number of young people leaving education, firms will need to look to the over-50’s.

Read article

Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.