Managing Conflict

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Topic: Personal Development

“Having that formal recognition can change people’s perceptions”

Deon Pillay CMgr MCMI says that perspectives on leadership are evolving

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Topic: Personal Development

The value of emotional intelligence in business

How emotional competencies led to greater productivity, job satisfaction and worker retention

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Topic: Equality and Diversity

How should managers combat resistance to EDI? The CMI community reacts

We asked the CMI community how to ensure organisations remain open and fair. Here’s what you had to say…

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Topic: Personal Development

“Wherever I go, I want to leave a footprint”

Chartered Manager of the Week Dr Guna Seelan Rethinam CMgr on refining his management skills

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Topic: Personal Development

Seven ways to fight back against the diversity and inclusion backlash  

“We’re at a potentially dangerous inflection point” for EDI, says CMI President Fiona Dawson. Here’s what we can do about it…

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Topic: Employee Engagement

Quiet quitting among new-generation employees in poor and developing countries: implications for employers

The urgent steps employers must take at a time of rising dissatisfaction and disengagement

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Topic: Personal Development

“Some of the feedback kept me up at night”

Eye-opening conversations about her management style pushed Sam Canham CMgr FCMI to work on her people skills

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Topic: Personal Development

Why logic alone doesn’t win arguments

Decision-making, which is never purely logical – it is also emotional and political

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Topic: Difficult Conversations

Probation periods – they’re the real job interview

To make probation periods work, managers must have a clear plan, and offer real structure

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Topic: Personal Development

Next-gen boards and side hustles: how multi-generational teams can “win together”

A new book explores the modern phenomenon of five separate generations working side-by-side in the workplace

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