Professional Standard
for Management and Leadership

Personal Effectiveness

Interpersonal Excellence

Organisational Performance

Being an Ethical and Inclusive Leader

Organisational Performance

Measuring the output and results of an organisation, and how it has been achieved against the goals or objectives set

Leading change & innovation

Managing resource and risk

Achieving results

Default Level

Leading change & innovation

Requires managers and leaders to lead sustainable and creative approaches to change, development and improvement by clearly communicating and engaging others in the process.

Being aware of the external environment

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Stage 4

I am aware of the external factors that are relevant to my organisation and the sector it operates in, and respond to how it impacts me and my role.

Utilising internal and external benchmarking

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Stage 4

I understand what benchmarking is and can use it to improve mine and my team's performance.

Being innovative and entrepreneurial

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Stage 4

I apply entrepreneurial skills to generate creative and innovative ideas.

Leading change

Stage 1

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Stage 4

I understand what drives change and the impact it has on me and my role, and support others through change.

Continuous improvement

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Stage 4

I recognise the benefits of continuous improvement, and can apply this to myself and my role.

Managing resource and risk

Requires managers and leaders to manage the resources required to support the strategic aims of the organisation. They also need to mitigate and manage risk, and lead during a crisis to maintain organisational performance.

Managing resources

Stage 1

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Stage 4

I know how to make the most of the resources available to me, and how to request additional resources if required.

Leading on the green agenda

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Stage 4

I understand what the climate crisis is, and act in a way which minimises my impact on the environment.

Managing risk

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I know how to identify and communicate risk to my manager and others.

Leading during a crisis

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Stage 4

I understand the difference between crisis, risk and change management, enabling myself and others to develop and build strength and perseverance.

Utilising emerging technologies

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I am adaptable and use a variety of technology to be more efficient in my role, and take responsibility for the safety of any data that I use or process.

Achieving results

Requires managers and leaders to recognise, support and measure success efficiently and effectively for all stakeholders.

Driving organisational design and development

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I know the markets that my organisation currently operates in; including its customer-base, sector and purpose and how the organisation is designed to achieve results.

Commercial acumen

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I understand how commercial decisions have an impact on me and other functional areas within my organisation.

Driving delivery

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I prioritise my activities and deliver on my commitments.

Achieving results

Stage 1

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Stage 4

I understand what success looks like for myself, my team and my organisation, and play an active role in setting and achieving my objectives.

Evaluating the impact of achieving results

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Stage 4

I apply the organisation's ethical principles and values in achieving results, and assess the impact to inform future approaches and methods.

Professional Standardfor Management and Leadership

Organisational Performance

Unlock Your Full Potential

Professional Standard
for Management and Leadership