Professional Standard
for Management and Leadership

Organisational Performance

Measuring the output and results of an organisation, and how it has been achieved against the goals or objectives set

Leading change & innovation Managing resource and risk Achieving results

Default Level

Leading change & innovation

Requires managers and leaders to lead sustainable and creative approaches to change, development and improvement by clearly communicating and engaging others in the process.

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I am aware of the external factors that are relevant to my organisation and the sector it operates in, and respond to how it impacts me and my role.
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I understand what benchmarking is and can use it to improve mine and my team's performance.
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I apply entrepreneurial skills to generate creative and innovative ideas.
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I understand what drives change and the impact it has on me and my role, and support others through change.
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I recognise the benefits of continuous improvement, and can apply this to myself and my role.

Managing resource and risk

Requires managers and leaders to manage the resources required to support the strategic aims of the organisation. They also need to mitigate and manage risk, and lead during a crisis to maintain organisational performance.

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I know how to make the most of the resources available to me, and how to request additional resources if required.
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I understand what the climate crisis is, and act in a way which minimises my impact on the environment.
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I know how to identify and communicate risk to my manager and others.
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I understand the difference between crisis, risk and change management, enabling myself and others to develop and build strength and perseverance.
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I am adaptable and use a variety of technology to be more efficient in my role, and take responsibility for the safety of any data that I use or process.

Achieving results

Requires managers and leaders to recognise, support and measure success efficiently and effectively for all stakeholders.

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I know the markets that my organisation currently operates in; including its customer-base, sector and purpose and how the organisation is designed to achieve results.
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I understand how commercial decisions have an impact on me and other functional areas within my organisation.
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I prioritise my activities and deliver on my commitments.
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I understand what success looks like for myself, my team and my organisation, and play an active role in setting and achieving my objectives.
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I apply the organisation's ethical principles and values in achieving results, and assess the impact to inform future approaches and methods.

Unlock Your Full Potential

Take our Management Diagnostic to assess your experience levels, for benchmarking against the Professional Standard.

CMI Members can access a suite of self-assessment tools and will receive tailored guidance and a personalised development plan for their individual career development and next steps, along with exclusive up-to-date online resources and a wide range of other membership benefits.

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