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Resource:

Checklist for Developing Trust

Monday 14 November 2016

Trust is a fundamental element of any relationship including that between a leader and their people. Trust is the glue that holds relationships together. Trust can be the key to building high-performance organisations. When trust is absent however, a leader may find that their followers turn to someone else for guidance and direction. This can lead to confusion over direction internally or to criticism and potential reputation damage if a breakdown in trust leads to people taking their concerns outside the organisation. Trust is earned and built up over time. It can take a long while to establish, yet only moments to destroy. Once trust is lost it is difficult to rebuild.