Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2261 entries found
Topic: Equality and Diversity

Challenges and Celebrations

Learn more about how you can help create a more inclusive world by choosing to challenge.

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Topic: Governance

Join the conversation: What’s the best size for a team?

How many direct reports should a manager have? We’d love to hear your views

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Topic: Governance

How to exude authority

You may think you’re presenting yourself well – but check these 11 ways you might be destroying people’s confidence in you

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Topic: Communication

Managing irritability: how not to take it out on your team

We’re all stressed right now. Sleeplessness and exhaustion are rife. But you can ensure that irritation doesn’t spill over

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Topic: Crisis Management

Build back better – and bolder: five new truths about leadership

One year on from the first UK national lockdown, a lot has changed in how we manage and lead. These are my five big learnings

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Topic: Personal Development

The value of Chartered Manager Status

Learn all about the value of the Chartered Manager status, hosted by CMI Engagement Manager, Goldie Polycarp.

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Topic: Crisis Management

Covid-19: crisis response lessons from Asia-Pacific

CMI regional chairs in Asia explain how the pandemic response in their countries helped to mitigate the impact of Covid-19

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Topic: Workplace Culture

Four ways to deal with a workplace bully

With social media, playground bullies moved seamlessly online; with lockdown, so did the office bullies

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Topic: Governance

These five behaviours make you a bad boss

This won’t be an easy read, but if you want to build trust with your team you need to put a stop to these bad practiices

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Topic: Workplace Culture

Managing up: a complete guide to managing your manager

These proven techniques can help you managing up to your boss is a dinosaur, micro-manager or even a bully

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Topic: Employment Landscape

How to manage Gen Z: born digital and fluent in technology

Have you thought about using SnapChat or TikTok for business purposes? Perhaps Gen-Z’s point of view could help…

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Topic: Productivity

Sustaining wellbeing & productivity

Watch this digital event as Claire Campbell & Dalton Leong discuss key areas around Wellbeing & productivity working remotely

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.