Our Key Findings
When we started the project, we assumed that location – if you work remotely, in the workplace, or in a hybrid way – would play a pivotal role in the overall success of an organisation. We also thought that rising or falling demand for an organisation’s goods or services would make a difference.
It turns out we were wrong. Despite a mass shift to remote working, our research actually shows it’s not where we work that determines our productivity and job satisfaction; it’s how we’re managed and led.
of employees now work remotely or in a hybrid way
of those surveyed say that communicating clearly is the most important trait during pandemic
of senior leaders report employees are more involved in decision making
of managers say the productivity of their direct reports has increased
of employees rated wellbeing as the top priority for 2021
of employees said overall workplace culture had improved or stayed the same
What you need to know
In this marathon crisis, we’ve seen innovative workarounds and new norms established across every aspect of managing and leading. To make our findings more digestible, we’ve split them into four themes that cover everything you need to know to become an effective marathon manager.
It isn’t enough to understand the transformation of management - better managers and leaders need to take action in their roles and their workplaces today.
That’s why CMI has collated practical resources, so you can leverage the insight our data provides and translate it into real impact for your career and your organisation.
Use the menu on the right to jump to resources specific to each of our four themes.
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Additional Resources for the CMI Community
At CMI, our Members always see more. Check out additional resources related to the project, including our members-only online resource portal, ManagementDirect.
If you want to hear about new content and opportunities to get involved first, check out the different options available to join our community.
Management Transformed: Managing in a Marathon Crisis, is brought to life by the examples and lived experiences of practicing managers. CMI’s immense gratitude goes to the Management Transformed Steering Group and to the managers and leaders who gave their time to provide case studies.
Managing through this crisis has given leaders a glimpse of what the future of work holds. Our primary goal with Management Transformed is to provide practical advice to best prepare managers for the future, and I'm very proud of the response the project has had to date. Publication of the report is only the beginning - the challenge now is both to learn the lessons of this crisis and to seize some of the opportunities it has presented, so we are better prepared to face ongoing uncertainty and flourish in the future.Bruce Carnegie-Brown Cmgr CCMI, Chair of the Management Transformed Steering Group, and Immediate Past President, CMI
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Access to cutting-edge research and thought leadership is only one benefit of joining the CMI Community. Whether you’re looking for CPD resources, networking events, or a lifelong career partner, CMI has a membership option that suits your needs.